role of crm in business strategy

The Indispensable Role of CRM in Business Strategy

Imagine your business as a beehive. Customer Relationship Management (CRM) is the queen bee, orchestrating the activities of the worker bees (your various departments) to harmoniously drive the growth and survival of the hive. But how exactly does CRM achieve this vital role in your business strategy?  Understanding CRM in the Business Context You see, at its core, CRM is not just about managing

Benefits of Choosing a Zoho Implementation Partner Over a Freelancer

Benefits of Choosing a Zoho Implementation Partner Over a Freelancer

Implementing Zoho, a powerful suite of cloud-based business applications, can streamline your business processes and boost productivity. However, deciding who should handle the implementation process is crucial. While freelancers can offer cost-effective solutions, partnering with an experienced Zoho implementation partner brings a host of benefits that can significantly enhance your business’s success. In this article, we will explore the advantages of choosing a Zoho

what is build operate transfer

What is Build Operate Transfer

According to a recent report, the global IT outsourcing market is expected to reach $383 billion by 2025, reflecting the growing demand for IT services. This highlights the importance of Business Operations Transfer (BOT) as a flexible and cost-effective solution for organizations looking to optimize their IT or business process service delivery operations. Build Operate Transfer is a contractual relationship in which an organization

staff augmentation vs managed services

 IT Staff Augmentation vs Managed Services

What is Staff Augmentation ? Imagine you’re the CEO of a rapidly growing tech company. Your company is making great strides in the industry, but you’ve noticed that your IT department is struggling to keep up with the demands of the business. The workload is too much for your current staff to handle, and you’re starting to see the effects in the form of